New Zealand Embassy Paris, France

Passports and Emergency Travel Documents

New Zealand citizens are strongly advised to ensure their passports are kept up-to-date and in a safe place at all times. However if you are in France and your New Zealand passport has been lost or stolen and your 

  • travel is not imminent (>one week)

then you must obtain a full validity passport from a NZ Passports Office, the closest of which is in London. (New Zealand Embassies do not issue passports). Complete a passport application form and forward it to the Passports Office with relevant supporting documentation. Turnaround times are either 3 (urgent) or 10 (standard) working days.

We recommend you send your application by courier to track delivery. A Chronopost envelope - either "Chrono Express Europe" (next weekday delivery) or "Chrono Premium Europe" (before 10:30 next weekday) - is available from any French post office. As an indication, allowing for courier times to London and back, with the urgent service, your new passport should be back to you a week later. You may use the Embassy address for the return of your passport but not for other personal affairs.


  • travel is within a week

then you may be eligible for an Emergency Travel Document (ETD). An ETD is a short-term validity, machine-readable travel document that can be issued to New Zealand citizens overseas in emergency and compassionate situations. Please contact the nearest NZ Passports Office to discuss your situation. Generally, an ETD would not be issued for continuing a holiday or for prolonged travel.

ETDs are recognised by most international border authorities except the United Arab Emirates. Travel to/transit through the USA on an ETD requires the issuance of a visa by the nearest US Embassy/Consulate (i.e. visa waiver does not apply to the holder of an ETD).

The ETD processing fee is the same for an adult or child. It includes the cost of a full replacement passport upon application to a NZ Passports Office in London, Sydney or Wellington if undertaken before the expiry date of the ETD. Payment of the fee is by credit card directly to a NZ Passports Office.  If your credit card has been lost or stolen, the credit card of a family member or friend can be used to pay the fee, however the cardholder must make the call to the Passports Office.    

An ETD application form can be downloaded here.

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