New Zealand Embassy Berlin, Germany

Embassy services for New Zealanders

Help in an emergency

Staff at New Zealand embassies can help you in several ways if you get into difficulties overseas but there are some limitations. The Ministry of Foreign Affairs and Trade Safe Travel website has information about what the embassy staff can and cannot do to help.

Emergency Travel Documents

If your passport has been lost, stolen or damaged, and you need to travel urgently, an Embassy or High Commission may be able to issue an Emergency Travel Document (ETD). The Ministry of Foreign Affairs and Trade Safe Travel website has details of how and where to apply for an ETD and what documentation you will require.  

Legal and Notarial Services

New Zealand representatives overseas can perform certain legal or notarial acts in accordance with the law of New Zealand eg. the taking of affidavits, affirmations and statutory declarations.

This Embassy is able to provide assistance and guidance to any New Zealander in serious distress (for example, if you have been involved in an accident, been hospitalised, arrested and detained, or you have lost your passport) in Germany, Austria, Czech Republic, Hungary, or Slovakia. The numbers to call are:

Monday to Thursday, 9.00am - 5.30pm, & Fridays 9.00am - 4.30pm:
From within Germany - (030) 206 210
From outside Germany - (+49-30) 206 210

After Hours (mobile phone):
From within Germany - (0172) 720 6992
From outside Germany - (+49-172) 720 6992


Last updated 19th Oct 09