Embassy services for New Zealanders

The New Zealand Embassy is able to provide assistance and guidance to New Zealanders in serious distress in the Philippines (for example, if you have lost your passport, been involved in an accident, been hospitalised, arrested or detained).

Consular assistance is available to New Zealand citizens outside New Zealand (whether or not they normally live in New Zealand). New Zealand citizens who also hold citizenship of another country ("dual nationals") may not be entitled to assistance, for example if they have entered the country on their non-New Zealand passport, or if they are in the country of their other nationality.

For consular assistance contact us during office hours: 8.00am to 4.30pm Monday to Friday. Phone (+63) 2 891-5358 or email us.

For urgent consular assistance after hours (not for visa or immigration inquires) phone (+63) 917 858 9867.

The New Zealand Embassy cannot help you obtain a visa for the Philippines or change your current visa status. For that you will need to contact the Philippine Bureau of Immigration.

Please note that the Bureau of Immigration may stipulate a dress code for visitors to their offices.  Please consult the bureau's website for details.