New Zealand High Commission London, United Kingdom

Information office

The New Zealand High Commission has an Information Office which can answer enquiries relating to New Zealand government services, excluding immigration and passports.

The Information Office will not respond to emails or telephone calls regarding visas, work permits or residency applications for New Zealand, nor will it respond to questions about replacement passports.

The Information Office can be contacted on 020 7316 8989 or at

For all immigration matters please refer to www.immigration.govt.nz or:

  • Tel: within the UK: 09069 100 100 (national callers please note: calls cost £1.00 per minute)
  • Tel: from outside the UK: +44 1344 71 61 99 (normal toll charges apply)

For all passport queries please refer to www.dia.govt.nz or:

  • Tel: within the UK: 020 7968 2730