New Zealand Embassy Ha Noi, Viet Nam

Embassy services for New Zealanders

Help in an emergency

Staff at New Zealand embassies can help you in several ways if you get into difficulties overseas but there are some limitations. The Ministry of Foreign Affairs and Trade Safe Travel website has information about what the embassy staff can and cannot do to help.

Emergency Travel Documents

If your passport has been lost, stolen or damaged, and you need to travel urgently, an Embassy or High Commission may be able to issue an Emergency Travel Document (ETD). The Ministry of Foreign Affairs and Trade Safe Travel website has details of how and where to apply for an ETD and what documentation you will require.  

Legal and Notarial Services

New Zealand representatives overseas can perform certain legal or notarial acts in accordance with the law of New Zealand eg. the taking of affidavits, affirmations and statutory declarations.

How we can assist

This Embassy is able to provide assistance and guidance to any New Zealander in distress, for example, if you have been involved in an accident, been hospitalised, arrested or detained, or you have lost your passport.

Working Hours

From Monday to Friday 0830 to 1200 and 1300 to 1700 hours, please call (04) 3824 1481.

After Hours

For emergency consular assistance outside the above working hours, please call the Consular Duty Officer:

Within Vietnam: 090 340 3138
Outside Vietnam: (++84) 90 340 3138

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